Order Tracking

Track your CartBasketShop fashion order.

Check the status of your women fashion order, including sarees, kurtis, kurta sets, ethnic wear and everyday fashion products. Enter your order details below to view the latest order update.

01 Order Placed
02 Processing
03 Dispatched
04 Delivered
Tracking Desk

Find Order Status

Use your order details to check tracking and delivery updates.

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Order Journey

Understand how your order moves after checkout.

After you place an order, it moves through confirmation, processing, packing, dispatch and delivery. Tracking may appear after the package is handed over to the courier partner.

01

Order Created

Your order is created after successful checkout on CartBasketShop.

02

Payment Checked

Payment and order details are reviewed before processing.

03

Packed Safely

Your fashion product is packed for courier pickup and dispatch.

04

Dispatched

The parcel is handed over to the delivery partner for shipment.

05

Delivered

Your order reaches the shipping address entered during checkout.

Need Tracking Help?

Keep these details ready before contacting support.

If tracking is not showing, payment was deducted but order is missing, delivery is delayed, or your order status is unclear, share complete details with our support team for faster assistance.

Order Number

Required to identify your order in the system.

Billing Email

Use the same email entered during checkout.

Registered Mobile

Helpful for faster customer verification.

Payment Proof

Needed if payment was deducted but order was not created.

Product Photos

Required for wrong, damaged or defective product complaints.

Issue Details

Explain the issue clearly for quick review.

Tracking Questions

Quick answers for delivery and order status.

These answers help customers understand order tracking, shipment delay, address change and support request process.

Why is my tracking not showing?

Tracking details may not appear immediately after order placement. Tracking is usually updated after the order is packed and dispatched by the courier partner.

Payment was deducted but order is not visible. What should I do?

Please check your email, SMS and My Account order section. If the order is still missing, contact support with payment screenshot, transaction ID, amount, date, email and mobile number.

Can I change my delivery address after placing an order?

Address change may be possible only before dispatch. Contact support immediately with your order number if the address entered during checkout is incorrect.

What should I do if delivery is delayed?

Delivery delays may happen due to courier serviceability, weather, holidays, local restrictions or logistics movement. Use the tracking page first, then contact support if the delay continues.

Official Details

CARTBASKET TECHNOLOGY PRIVATE LIMITED

Official company and grievance support information for order communication, delivery support and complaint handling.

Grievance Officer: ALAN K (DIN)

Designation: Grievance Officer

Phone: +91 6385096115

Email: info@cartbasketshop.in

Working Hours: Monday - Friday, 9:00 AM - 6:00 PM

Address: Building No./Flat No.: 1st Floor, Old No 38, New No 79, Name Of Premises/Building: - Road/Street: Angappan Street, Locality/Sub Locality: Mannady, Tondiarpet Fort St George, City/Town/Village: Chennai, District: Chennai, State: Tamil Nadu, PIN Code: 600001

Still Need Help?

Tracking not showing or delivery delayed?

Contact support with your order number, billing email, registered mobile number and complete issue details. Our team will review your request during working hours.